Guided by Experience
Decades of industry expertise, unified by a single mission: to deliver technology that drives real business value.
Experienced Leadership you can Trust.
Tom Sykes is a seasoned technology leader with over two decades of experience delivering and governing enterprise IT services.
He previously founded and led Rockford IT, a Telford-based managed service provider, which he successfully operated for 17 years, growing the business to a 50-person team. Prior to this, Tom served as IT Director for a Top 100 UK law firm, giving him first-hand experience of IT leadership from the client side, an insight that strongly shapes Elevance’s pragmatic, outcome-driven approach.
At Elevance, Tom leads the company’s focus on modern IT transformation, helping organisations optimise their existing technology estates while preparing for emerging capabilities such as AI-enabled productivity tools, including Microsoft Copilot. His philosophy centres on extracting maximum value from current platforms, reducing risk, and enabling informed, strategic decision-making at board level.
Tom is supported by an experienced leadership team, including Chief Sales Officer Wayne Howells, formerly of OGL Group, one of the region’s most established MSPs.
Technical Leadership for Complex Change.
Andrew Burnside is Chief Technology Officer at Elevance, with over 20 years of experience in enterprise technology.
He specialises in delivering complex transformation across financial services, insurance, fintech and other regulated environments, where the cost of getting a migration wrong is measured in more than downtime. His expertise spans legacy modernisation, datacentre exits, disaster recovery, business continuity and cloud transformation.
Andrew works cloud-agnostically across AWS, Microsoft Azure and Google Cloud, which means a recommendation starts with the estate in front of him rather than with a platform already chosen. That approach lets organisations modernise securely while strengthening resilience and reducing risk.
Working closely with C-suite stakeholders, Andrew combines technical depth with strategic thinking to keep transformation practical, resilient and aligned to what the business is actually trying to achieve.
Our Leadership Philosophy
We believe that true leadership is about empowering teams, fostering innovation, and maintaining an unwavering commitment to our clients' success. Our approach is built on three core pillars that guide every strategic decision.
Outcome Focussed
Driving measurable results and tangible business impact through strategic focus and accountability.
Co-Managed Transparency
Open communication and shared responsibility, ensuring alignment and trust across all partnerships.
Risk & Resilience
Proactive risk management and adaptive strategies that ensure sustainable growth and stability.
Leadership Across the Group
Unified governance, specialised execution.
